Customer Support & Flexibility

Operating 24/7, our Customer Service team are always available to reach by phone call or email. Therefore, whether you need to book an urgent delivery, query a price or request details on a previous booking, your answers are always just a few minutes away thanks to our accessible operation.

Contact Information

If you need to reach out to us directly, our contact information is readily available. You can get in touch through various channels:

Phone: +44 (0) 7916128967
Email: support@box-drop.co
Live Chat: Click the chat icon for immediate assistance.

We aim to respond to inquiries as quickly as possible, ensuring that you receive the support you need without delay.

Order Tracking

Stay updated on your deliveries with our real-time order tracking feature. Simply enter your tracking number in the designated field to see the current status of your shipment. Transparency is key, and we want you to know exactly where your package is at all times.

Service Policies and Terms

Understanding our policies is vital for a smooth experience. In this section, you can review our delivery policies, cancellation procedures, and terms of service. We believe in transparency and want you to be informed about what to expect when using our courier services.

Feedback and Support Requests

Your feedback is invaluable to us! Use our feedback form to share your thoughts or report any issues you may encounter. Additionally, if you require specific assistance, our support ticket system allows you to submit requests and receive updates on their status.

Search Functionality

To make finding information even easier, our Help Tab includes a search bar. Simply type in keywords related to your inquiry, and you’ll be directed to relevant sections in our Help Tab.

Conclusion

At BOXDROP, we are committed to providing you with exceptional service and support. Our Help Tab is a vital resource designed to assist you with any questions or concerns you may have. Whether you’re a first-time customer or a returning client, we are here to help you every step of the way. Thank you for choosing us for your courier needs! If you have any additional questions, don’t hesitate to reach out.